Sandy Scott Consulting Group

Well-Being Accelerator Program

A scalable model for assessing and improving clinician well-being, by combining Mayo Clinic’s Well-Being Index and group coaching experiences.

A Model for Well-Being Assessment and Intervention

In partnership with Well-Being Index, invented by Mayo Clinic.

The complexity of healthcare delivery has created a volatile, uncertain and ambiguous environment that affects individuals and organizations.

Organizations are prioritizing burnout intervention to create a culture that attracts and retains talented medical professionals.

Our model combines the 9-question Well-Being Index, invented by Mayo Clinic, with certified coaching and Employee Assistance Program resources. One advantage of our model is the ability to scale it across a large network of providers.

The result is:

  • A measurable impact on individual and system well-being
  • A stronger culture of fulfillment and community
  • System-wide burnout data to guide committees and Chief Wellness Officers
Our Model for Well-Being Assessment and Intervention
Phase 1: Well-Being Index (WBI) Assessment for all providers
ChecklistOnline well-being assessment

Providers take a 5-10 minute confidential assessment to quantify six (6) areas of burnout and are met with a dashboard to interpret results. The Well-Being Index was invented by the Mayo Clinic, has been thoroughly researched and is being implemented by hundreds of health systems.

ChecklistOn demand self-directed resources

After completing the Well-Being Index assessment, providers are met with an immediate suite of web-based resources, based on their assessment results.

Resource categories include: Stress & Resilience, Fatigue, Emotional Concerns, Money, Health Behavior, Suicidal Thoughts, Substance Abuse and Relationship & Work-Life Balance and Career & Professional.

After Phase 1, providers are invited to apply for Phase 2 coaching and employee assistance program (EAP) interventions. This process of application takes between 1-2 weeks.

Phase 2: Coaching and EAP Interventions to provide personalized support
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Individual coaching

For those wanting to focus on specific topics from their assessment results. 8-12 weeks of bi-weekly, virtual coaching sessions to debrief assessment, define goals, and implement a well-being action plan.

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Group coaching

For those interested in building community and support among peers. Groups of 6-7 individuals participate in a cohort experience with a similar structure as individual coaching.

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Employee Assistance Program (EAP)

For those experiencing extreme burnout or extreme personal problems impacting performance. Recommend leveraging existing Human Resource EAP processes and resources.

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Model can be implemented year over year for continued well-being improvement

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Model can be adapted to develop internal coaching capabilities to sustain the long-term, cost effectively